Built my first machine in november for $350. FX 6300 asus mobo with integrated graphics. Bought sapphire r9 380 today. installed it dvi cable from gpu to monitor.
I installed drivers. when i rebooted he gave me notification saying drivers didn't install properly. and no drivers detected. sppecy showed it as r9 380 and showed up as 16mb vram. video playback didn't work. couldn't operate system at all. re booted again no luck re downloaded drivers. gave up. uninstalled.
when back to vga connected to mobo and got error d sub error 9.0Khz/60hz
was locked out of system for hours. finally got into advance boot options and opted for enable low res video output mode. and it fixed it. I was able to use integrated graphics.
this whole ordeal put me off from installing gpu. not sure what went wrong
UPDATE. wasn't eligible for refund via newegg so I replacement.
I waited a week and they shipping me to same defective gpu back in the same box. live chat wasn't helpful in the least. what do I do?
Having just built your first machine, maybe it's a good idea to listen to what people have to say rather than just spout "Arent AMD drivers horrible?"
Other than that, did you try using any 3rd party software to install your drivers or did you actually download them directly from the AMD website ? Which version of the driver did you try to install? What operating system are you running this card on? You're not giving us much to go off of other than "I tried it and it didnt work, AMD sucks."
went to amd website downloaded 15.7.1 catalyst control . rebooted like it requested and it said gpu drivers not found. and popup told me to update drivers.
video playback wasn't working. i clicked video file and it remained black. speccy said r9 380 16mb. 16mb Vram...???
os is win7 professional SP1 64bit.
was VERY hot when i removed. almost burnt fingers.
perhaps DOA? but I was leaning towards driver issue
And you're sure your GPU is plugged into it correctly and all that? Might be an issue with your PSU if the drivers aren't working at all, if not then your card may have an issue.
does your current system crash while it's at idle? Or does it only crash when you put it under load? If you were trying to diagnose the PSU than it wouldn't make sense to reuse it, but I suppose you can diagnose the motherboard that way.
Also check your windows event logs, see what happened at the point of impact.
I'd purge the drivers and try to run another install, see if that sorts out whatever got borked during the initial installation. If that doesn't work I'd say you've likely got a faulty GPU.
