Possible solution for 9211-8i + Windows10 BSOD

[aparkp0]

Hi,

I recently had an issue with the 9211-8i + Windows 10, getting a BSOD on waking up from S3 sleep.
So I want to share with you how I solved the problem.

I have been successfully using S3 sleep on my system with the 9211-8i since 2016. (It was the Windows 7 at the time, but later upgraded to the Windows 10)

My system configuration was as follows:

Intel i7-6700 (6th gen)
Gigabyte H170 Designare
No graphics card
Samsung 16GB*2
Samsung 850Pro 512GB
10 HDDs

Then I upgraded my system last week, which was the beginning of a disaster.

The new system is as follows:
Intel i7-13700K (13th Gen)
MSI B760 Motar WiFi Max
MSI RTX 4060 Ventus 2X Black OC
Samsung 32GB*2 DDR5
Samsung 980Pro 2TB
10 HDDs

The system woke up successfully from the S3 sleep mode, but after a few minutes, the BSOD occurred.
Checking the Windows memory dump file, it was clear that the 9211-8i was causing the problem, and also preventing other devices from initializing by delaying the IRQ.
(The integrated Bluetooth feature also stopped working after waking up.)

So I tried changing all the settings in the BIOS, but no luck.

Then I realized that the 9211-8i was installed in the PCI-E slot, which is directly connected to the CPU on my old system, but because of the new graphics card, it was now installed in the PCI-E slot backed by the B760 PCH chipset.

So I did a quick test by swapping the slot of the 9211-8i and the graphics card and found that it now successfully wakes up from S3 sleep mode, and no BSOD occurred.

Changing the slots will limit the performance of the graphics card due to the limited PCI-E lanes, but it’s better than BSOD, so I’m keeping it that way.

This solution might be specific to my system, but I’m sharing it here for the record.

Thanks!

[FunnyPossum]

I had a similar issue with a 9300-8i and ended up taping the traces shown in this video, and it solved the problem

May be worth a go

(Video is to fix an unrelated issue)

How To Stop Your HBA From Disabling Memory Channels

I used Kapton tape

[CHESSTUR]

I had similar issues with my 9211 card but after I moved the card I started losing ports so I pulled the card and switched over to 9207 cards. So far, the only issue I’m having now is that the order of my drives isn’t listed correctly when I use port #6 on the card so I don’t use it. The interface just lists the drives as 0-7 with 6 being skipped.

[Yasoda_Sanjel]

Thank you for sharing your experience in resolving the S3 sleep issue with the 9211-8i and Windows 10 on your new system. It’s essential to adapt hardware configurations to overcome compatibility challenges when upgrading. Swapping the PCI-E slots for the 9211-8i and graphics card was a practical solution to prevent BSOD, even though it might slightly limit the graphics card’s performance. Your experience can serve as a valuable reference for others facing similar challenges when dealing with hardware upgrades and compatibility on their systems.

[CHESSTUR]

Welcome to the community, Yasoda_Sanjel. Having ample bandwidth is pretty much essential for these sorts of cards. I noticed this when I switched from a Haswell 4770K to a 6900K. Of course, the right system board for the job also helps.