No response for a week after requesting to return KVM

Level1 Store
1

I’m not sure what to do here – I need to return my KVM but have not received acknowledgement of my return request email sent last Wednesday (May 28).

2

Getting to you today, sorry for the delay. (it would have been yesterday but I was out of office.)

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3

Hi Amber, I still haven’t received an email from anybody.

4

Check your junk folder?

DM me your email, that will be the best way for me to identify which ticket you were

Are you sure you placed a ticket with me and not our warehouse?

5

I have emailed you directly via your forum email. If you could get back to me, hopefully we can resolve your issue.

6

For the sake of posterity, this was resolved via email.

1 Like