Need audio help!

hi all, I have a problem with my audio on my motherboard, it has this crackling when the volume gets over a certain level, I had this problem before when I first built my new computer a couple of weeks ago. First of all I installed all the new drivers and it was still crackling, I then realised that I left the little rubber caps that were in the in the HDMI/display port jacks on the motherboard after I installed it. So I thought that could be the problem, so I took my motherboard out my case, removed the rubber caps and reinstalled it. It was then working after a restart but I am not sure if that was the actual fix. So now the crackle is back and I have no idea how to get rid of it, I thought that maybe the audio ports got damaged by the pressure when the rubber caps were still in, but I tested it on my front panel audio, which still crackles but has louder audio! I have tried everything, loads of forums say install drivers ect I have tried that, I have disabled my "AMD HD audio device" in my device manager because there is Realtek audio in there aswell and apparently that worked for some. But no luck. So if anyone has any ideas I would really appreciate it, my mobo is the MSI z97m gaming, got a steelseries headset (headset works fine on laptop and other things).

 

Thanks.

you could try to disable the sound effects on your playback devices, for some people that magic works.

It could be some type of interference that is noticeable when using higher volumes.  If audio is important to you I am a big fan of external sound cards. that would basically eliminate the possibility of interference from internal components. Another thing to look for is to make sure that everything is properly grounded if you are using a 2 to 3 prong adapter at the wall for power or your surge/ups is bad this could have an impact.  

Tried that already but no luck, thanks.

Yeah I plan on getting a proper audio set-up when I save some money, I was thinking about the mayflower amp/dac.

The sound has actually fixed itself again, I have no idea how but this is the second time, I tried various things but after a random reboot it was fixed. However Im not confident that it will stay like that.

Thanks

Yea it sort of sounds like an interference problem. You can get cheep USB audio off of ebay for about 16 bucks to hold you over.

http://www.ebay.com/itm/USB-6-Channel-5-1-External-Optical-Audio-Sound-Card-Adapter-Laptop-Notebook-PC-/380665750296?pt=US_Sound_Card_External&hash=item58a1726318

Yup, I was just about to suggest that.

Sounds like your audio is broken. Try messing around in the sound options though, sometimes setting it to 16/24k helps with certain devices.

You could also RMA the motherboard?

The problem has indeed returned, I am in the process of RMA'ing it. 

Thanks.

its most likely be the audio then indeed.