My Nexus 7 died. Help please?

Hardware Hub Phones, Tablets, & Wearables
1

I recently (less than two weeks ago) purchased a Nexus 7 to use on holiday, and yesterday it died, refusing to turn on/load into the boatloader. The one time it did actually power on, it simply displayed white noise on the screen.

I have not rooted it, or installed custom ROMs and the only software upgrade I have performed is an upgrade to Jellybean 4.3, which was a few days ago. After plugging it into my PC, it shows up as APX.

Is there any fast fix I can perform, or will I have to return it, which is not the option I would like to take.

Thanks in advance.

 

 

2

Did you try a hard reset? 

Guide here (Scroll down to "This method must be used if the device is no longer functioning at all.") 

3

I can't do a hard reset, as I cannot get past the 2nd instruction in the link you've sent. It will not power on.

4

Well if you can't get into Recovery Mode, it got to go back........sorry, I know thats not what you want to hear.

5

Yeah, If it doesnt show up in windows, and doesnt power on, its gone for good.

6

RIP

7

^^

8

i don't think they'll warenty it if it's in pieces

9

I don't think it's dead a similar issue happened to me for example it would not start . Be patient and hold the power button as well as the volume button (try a combo of power & up or power & down volume) try both

10

Been trying that, and still no result, no power on, nothing. Guess it'll have to be returned.

11

Sounds like the battery's dead.

12

Heh, I actually had that happen to me and my N7. I didn't charge it for a few days and forgot about it. Woke up one morning and the thing wouldn't turn on. I freak out, started searching for any solutions online, trying to load it into bootloader and recovery, tried a force restart. Nothing. While I was doing that, I left on a charger (to PC connection). Tried it again in about an hour and it turned on with about 5% battery.

13

Did it show up as connected when plugged in, either as "Nexus 7" or "APX", or did it not show up?

14

As I remember, nothing showed up, though I wasn't really looking. Nothing on screen, and since the device was technically off, nothing on the computer screen either. If the device does have some battery left but is actually frozen, you should be able to force-restart it by holding the power button for around 10 seconds. If even that doesn't work. Pull the battery. Yes, I know that Nexus 7 has a sealed battery, but the back cover can actually come off pretty easy. Though, that might void your warranty, not sure. I already had the bootloader unlocked on mine when I opened it up, so I didn't have any warranty to begin with.

Just use a knife (should definitely use a dull knife, or even a butter knife) and carefully pop off a portion of the back cover. Don't use too much force, just enough to slide a blade in between the back cover and the main body. Then just use your fingers to pop off the rest. The battery is held in place with glue, but the cable that connects to the motherboard can be unplugged without removing anything else. So unplug that, and reconnect it. Let it charge for a while on an actual charger, not PC connection. If afterwards your Nexus 7 doesn't turn on, whether it's the OS, Fastboot, or Recovery, then I'd say you're proper fucked.

So, your options seem to be:

try to sort it out through software - though since it completely unresponsive, I'm not sure that'll work.

get a replacement through warranty - pain in the ass, you have to wait, and you probably have to pay for it in some way

try the method I described - which might void the warranty, rendering option 2 useless.

and worst case scenario, sell it for parts - which is what I did when I accidentally cracked the screen on mine.

15

I had a similar issue with the old Nexus 7. Asus tablets are apparently finnickey about where they get their power from, I think your wall-wart has gone, try to find another one that it will accept, usually I have the connectors lying around all over the place, so you just plug it in and wait a minute or two to see if you get the battery symbol to show up. I had to ditch the original plug for one from LG, Samsung one worked as well. However, it really dislikes the power from my power strip with USB charge ports, it displays snow or horizontal bar static.