i have comcast new gigabit fiber speed and have two modems with two ip adress is this normal it will go offline for some minutes and then return to normal there is internet as this happen randomly and technicolor modem is this normal
Please tell me this was the output from Google Translate.
It’s totally unintelligible.
i update the question
ok
no, this doesnt sound normal. The cable modem should show a connected/sync light, indicating connection to the ISP.
I can’t even
Why do you have 2 modems? Maybe upload a picture of your setup or something. Also, try to show us a picture of the problem.
He may be thinking his router or ONT is a modem. No way to really tell without a picture or better description.
The pictures of the Technicolor TC4400 online are shit. I can’t find what the lights say in any pictures or the manual.
However, they should be somewhat similar to the pics for the Arris modem, minus the telephone line lights.
You need to have connection light on solid. If it is blinking, it is attempting to reconnect.
If your connection light is on solid, but you can’t get internet then your ISP is having some other dificulties.
Either way, you need to contact your ISP.
Light E should be solid. Light D would bilink when data is being transferred.
they all on and try reconnect it you can only wait some minutes before it restore the internet back
your ISP is losing connection.
call them.
Sounds like a possible isp issue indeed.
Maybe they are having capacity issues.
This person is ESL, give them some room to word salad.
But yeah, probably an ISP-side issue.
Topic cleaned up.
@tkoham and @NetBandit settle that discussion or arguement privatelly,
since it doesnt add anything to this topic.
Thanks.
Thanks for picking the scab after another 12 hours for no purpose