My Friend's Laptop is Being Very Slow (And It's Alienware)

Hardware Hub Other Hardware
1

Alright so let me explain.

 

About a year ago my friend bought a gaming laptop (full price, not from some dude in a dark ally) and when he first got it, he can run minecraft at 200 fps. Now it's a year later and he only gets 60 fps with very frequent fps drops to around 15-20. I don't know why this happnes to him, he has an i7 3630MQ a GTX 660 and 18GB of ram. He can't really run Rust that well either and his computer is better than mine. So can anybody help me so I can tell him what to do?

 

Thanks!

2

fresh reinstall OS would probably fix everything.

3

Not enough info to diagnose the problem.

4

Could it be overheating? Have your friend download HWmonitor and watch the temperatures

5

https://www.piriform.com/ccleaner

https://www.malwarebytes.org/

 

6

^^ I second NeOZeN 

7

If it's alienware I'm surprised it hasn't burned his house down yet.

8

Temps.. = throttling. Usual alienware hazard. Plus probably a cluttered hdd.