Hello dear community. I know the title of this post is a bit of bait, but that’s just in the hope that you stay for a decent story of daily tech issues in my life.
I was looking for a new webcam for my new desktop and I was daily scavaging some local retailer’s sites + Amazon for a good deal on a Logitech webcam. I used a Quickcam Communicate STX and a C920 (gave it to my brother), and I’ve always been amazed at how well they work (picture quality, mic quality, software adjustments).
And than, a few days ago, what I thought was a grace: an Amazon return on a Logitech Streamcam discounted by about 55€ which made it the best deal I’ve seen in months on a good webcam due to Covid.
Fuck it, I decided to buy it and see what would happen. I get a generic brown box with the webcam, the mount for a tripod, the safety guidelines and the 3 months Xsplit code.
I take it out of the box and the thing is brand new, not even a light scratch from a fingernail, nothing! The cable still fits snug in my USB C port and is just as new as the body and lense.
I was kinda excited because I thought I scored a good deal.
Plugged it in, immediatly recognized, no driver needed from Logitech so I jumped into W10 camera to take a look at the picture quality. It’s C920+, same behaviour but 60fps capable and more vibrant colours. What I expected to see. One weird thing struck me: no 60fps video.
I thought it was a feature locked in Logitech Capture so I downloaded it and right there I opened Pandora’s box.
I got greeted with a message that said I didn’t plug my webcam into a USB 3.0 port so I couldn’t use 60fps recording.
Alright, a good’ol unplug and plug back in will fix it. Well it took more like 6 attempts and the one that worked involved keeping Logitech Stream open, unless it wouldn’t work.
Okay, no need to panic just an hiccup. Did a test call on Skype and it worked well. Than I saw “stereo mode” for the mics. Cool, that might make calls more human feeling! As soon as I turned that on my voice is unintelligible and echoes like I’m speaking into a mine.
FFS what’s wrong with it? I tried to change the audio bitrate in Windows, unplug and re-plug it a bunch, uninstalled drivers, re-installed. Nothing worked.
Still not too bad, just a small feature I can’t use I can live with that.
Used my PC, rebooted because I installed some programs and later I decided to check on it. Wouldn’t you know, the same fucking thing as before: you need plug your device into a USB 3.0 to use it to it’s full capabilities or however that message was.
The last chance is waiting for Logitech’s response. If they say it’s defective I’m gonna throw it with my bare hands directly into the Amazon warehouse it came from.
tl;dr Thought I scored a deal for a Logitech webcam, but it turned into a tojan horse of issues.
Thanks for reading, I hope I made you laugh!