Locked bios on Acer laptop (Help for a friend)

So a friend bought a new laptop (Acer) and he tried to change the boot order but the bios it was locked the only thing he could do is change the time and set bios password. Does this happen to anyone?.

The laptop is Acer Aspire E1-572G

You can ask and/or search for Custom BIOS on some sites, try that