Laptop not shutting down properly

Operating Systems & Open Source Windows
1

Hi,

I have an Acer Asipre 4755G laptop (2nd Gen i5, 1GB Nvidia GT 540M, 3 GB RAM, 500 GB HD). And I installed a fresh copy of Windows 7 Home Premium SP 1 in my laptop yesterday. I have had the laptop for over two years running the same windows but it had slowed down so I wanted a fresh install. Anyway, everything went smooth and I installed the windows and all the drivers. But today I noticed a new problem. When I shut down my laptop, everything shuts down including the screen, hard disk and stuff but the power light/indicator and the fan doesnt turn off. I have to hold the power button for 5 seconds for my laptop to turn off completely. 


Also, I used to put my laptop to sleep by closing the lid and then only the battery light would blink every 3 seconds. I would then hit any button to wake it. But now when I close my lid to put it to sleep, the laptop sleeps but the power light stays on and the battery light doesnt blink anymore. And pressing any key doesn't wake it. I have to shut it down by holding the power button down and then start it all over again.

 

So far I have....

- Updated my Intel HD 3000 and my Nvidia GT 540M drivers but it still woudnt shut down fully.

- Shut it down manually using the power button, removed the battery and then pressed the power button for 30 seconds to drain any power in it. It didnt work.

- I tried removing my battery completely, and started the windows with my A/C adapter and then shut it down and it didnt work either. The screen and HD shuts down but the power light and the fans are still on. Had to turn it off manually again with the power button.

- Opened the event viewer but not sure where to look in it. Maybe someone can guide me here.

- Scheduled a chkdsk which will happen when I restart in a bit. Will post if it shows any errors.

2

I'm not sure if I had the same problem but I had something similar happen when I updated the Intel Graphics driver on my desktop. It wouldn't boot while I had my GTX 660 in. I had to remove it and boot into safe mode and then restore from a Windows backup then stop the update. (The Intel update was inside of a Windows update). Not sure how you'd do this on a laptop. Just try booting into safe mode with f8 and uninstall the Intel update or restore from a backup.

3

I already tried uninstalling the Intel driver and installing a new one. Also qwen I manually shut it down and then start it. It loads normally without showing any errors like "load windows in safe mode".

4

I found the solution on my own after some experimentation. Turns out the boot order in the BIOS matters. I fiddled around with it when I was installing a fresh copy of my windows 7. So for anyone facing the same issues, just get inside the bios and load the default settings to get the original boot order back.