i'm having some trouble with my laptop. Every half an hour or so the screen just goes black and the actual laptop its self is still running. there is nothing i can do to get it to come back on apart from using the power button to switch the laptop off. I've tried hooking it up to an external monitor to see if it was the back-ight dying, it done the same thing on that too. it could be the new charger I've just bought or something i don't know. help?
Could it be that your laptop is overheating? Also, are you sure that it is still running or did it freeze? Does it happen while you are using it or could it be that it tries to go into hibernation?
Just some thoughts...
i put a post on reddit and people are also saying over heating, ive changed sleep settings to never and its been fine since then, ive also given better access to the fans. think the laptop may be on its way out though
Had this issue with a customer in the past. I opened up the laptop, took out the heatsink and in a compartment between the fan and the heatsink there was a 3/4 inch by 2 inch chunk of dust that was allowing the heatsink zero access to the fan.
After removal of the dust it worked normally, you may want to check for dust buildup.
okay, i'll give that a try too
I had a similar issue with a laptop of mine, I cleaned the heat sinks and fans out and also re pasted the CPU. haven't had an issue since.
it's not actually my laptop, it's my mums. it has recently been in a repair shop to get the power jack replaced. it never done it then so could it possibly be something that they have done?