Hey guys, a Local Hosting company has contacted me and i will be having a “in person” interview.
The Position is for a " Tier 1 Linux Support Analyst"
Are there any “Linux Support Analyst” that could tell me what you really do so i can brush up on the right skills.
They’re mainly gonna be concerned with your experience and your industry certifications.
There’ll probably also be some basic competency vetting. Just make sure not to let slip that your job will basically be googling stackoverflow and reading doc for your tenure at their company.
Lol that’s the thing I don’t have any Certifications or direct experience.
There looking at me because I self taught in alot of subjects so i asume there gunna want some sort of proof =)
Do you have a github? Any relevant references?
No git hub but my main reference is that I currently work for one of the largest airlines in the US.
As a “Technology customer service representative grade 3” (basically i fix the tablets that the pilots and flight attendants keep their flight manuals on)
idk, push that as a critical application and the responsibility it entails.
Make it sound like you’re a linchpin in the airplanes not crashing game.
Emphasize the fact that if it weren’t for you, they couldn’t go on their spring break trip to Baja
It really depends on who is interviewing you, is the people or person you’ll be working for or a hiring manager?
If it’s a hiring manager just throw shit like terminal commands and kernal changes. If it’s one of the people that know the job or the work. Just be honest, tell them I’ll be able to learn myself or pick up any gaps in my knowledge I may find.
Edit: I have lost a job offer because they asked my how to do network pathing on MAC. I told them you can’t and it almost got heated after he told me yes you can. So it depends on the interviewer.
haha…
“tier 1 linux support analyst”
“local company” in detroit
think i might know where you’re applying. good luck, and let me know if you’re hired.
p.s. you’ll love it
As in getting it? Or actually connecting a network device via a physical address rather than IP?
I guess network mapping would be a better term. But getting the log path is what they were talking about from what I understand.
It’s a small world aye.
Just go in confident that you can learn whatever it is you need to know. I landed a job a little over 2 years ago as basically a mechanical & electrical engineer without either of those qualifications or any experience with what it is they actually did at the company.
Today I design boiler systems and their controls in AutoCAD. At the time I had a semesters worth of AutoCAD experience and an associates from a local tech school in “electrical systems design”, which was not really relevant at all to this field. Oh and I do IT for them on the side.
I don’t work in support, but our support team is quite awesome. general linux knowledge is good. communication is good. ability to learn is good. hopefully you’re somewhat familiar with webservers (apache, nginx)? we’re managed hosting, so the job is basically helping non/partly-technical people with technical issues on their websites.
+1 to that.
This. If you’re applying to a hosting company for a helpdesk position, you’re going to be dealing with web servers and database servers. Understanding how filesystem permissions affect availability will help as well, but aside from that, everything else, you should pick up on the job.
That’s the plan lol. My ideal job is to be placed on a team of experienced people so I can learn as much as possible.