Issues with windows 10

MY friends having issues when h es gaming he just got a new pc every 30minish he said he gets a clear window with nothing on it pop up kicking him to windows main screen "background" and disappeared... any fix? let me know thanks! i cant figure iit out

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Apparently it's a recent issue related to Office's background task handler. A fix is rolling out at the end of the month, but you could disable it for now.