Intel Management Engine issues (Dell Laptop)

I’ve been all over Google and Bing’s search results for this issue. Reddit too.

I’ve tried many solutions, including downgrading BIOS on the machine, upgrading BIOS on the machine and performing BIOS recovery on the machine.

The error message still persists and I can’t get rid of it. So I am hoping maybe some IT guru in here might have some suggestions.

The error message is as follows, when the machine is booting:
(A7) Me FW Downgrade: Request SpiMeLock Failed
and a second message:
Error sending End Of Post message to ME: HECI disabled, proceeding with boot!

Affected machine is a Dell XPS 13 9365 laptop.

I also want to mention, regardless of BIOS version I’ve tried, the ‘Manageability’ page of the BIOS setup is just blank, no options whatsoever.

Please help if you can!

1 Like

Well I would follow the advise here (notice the URL) …

In particular the post by Lost_N_BIOS. It seems you ME might be corrupted and any attempt to interface with it will now fail.