Smaller competitors, though, continue to struggle. DigitalOcean Inc., a cloud-services seller, said Jan. 19 it was still testing a fix for its customers. Rackspace Inc. said last Wednesday it has several teams working on a fix. The cloud company earlier in January told customers it understood the situation “can be frustrating.”
The DHS also stumbled with its initial guidance. The agency’s Computer Emergency Response Team first linked to an advisory stating the only way to “fully remove” the flaws was by replacing the chip. CERT now advises users instead to patch their systems.