I recently recieved an email response to my craigslist ad and it had a document atatched .jpg and I opened it like an idiot and it was just a white image. And like a couple hours later all my accounts got logged out of and my speed dail on google chrome are gone. I ran AVG several times without finding anything. However I left my computer unmonitored with some people that arnt exactly computer genuises. Do you think I have a virus or did they just mess around with something they shouldnt?
i remember getting hacked with this old trick many many years ago, try malwarebytes and avast or try a recovery disk like trinity resecue disk watch a youtube video on how to do it and see if that picks owt up
I ran malwarbytes twice. How do I know if I got rid of the virus or if I even had a virus in the first place.
Format C:\. Reinstall windows.
Harsh, but true. If your accouts got logged out, then they were probably logged into elsewhere. Could be a keylogger or a RAT. If you cant find it, or get rid of it, your best bet is to start over.
Youll know if your A/V detects it. it will show up in the quarentine.
I ran the malwarbytes and got 1 that I didnt recognize. I'm not sure if that was the virus or not. But is there like a guide online on how to reformat and reinstall windows fast ? Do I need a second cd key to reinstall? Can I just Restore to a backup?
Download Hiren's, burn it to cd, then boot from the cd and run some of the virus tools
Could I just use something like dameon tools ?
For virus removal i would say these tools.
Trinity Rescue
Smitfraudfix (For old ass smitfraud infection)
Malwarebytes
Nuke and Boot (Incase the HDD/SSD is actually beyond saving)
Windows 7 disk
If after a day of attempts you still think your infected use boot and nuke then reinstall windows, i dont trust the windows partition remover for some weird reason.
If you come to this stage, use firefox for your browser, then add into it
adblock plus, web of trust, noscript, HTTPS Everywhere and if you need av install what you have or use Avast Free and Comodo or ZoneAlarm AV and Firewall.
Keep on top of your security and you shouldnt get infected, or move to linux :)
Also for burning stuff you can use Win32 Disk imager, but you need to know how to remove partitions after using it if you want your flash drive, if its CD your using, use Windows 7 burn tool, or CDBurnerXP
I think I got it out with malwarebytes but how do I check?
there should be something like a virus vault or quarentine, check them, if they have anything inside them you have it, also before removing the virus research it, can help you defend your self against it next time
do not ever use zone alarm. causes bsods... and it's really touchy. comodo's good. I use trend micro myself
Never had a problem with zonealarm :S
How do I research it? But how do I know it was the virus that I downloaded from the email instead of something else that I was just unaware I had