Hi everyone,
Until a few days ago, i’d been using my PC with no problems at all.
I’d flashed the bios on my Asus Prime X570-p motherboard from 4021 to 4204, and wasn’t expecting to have stability issues, which appear to stem from when using DOCP with my 3200Mhz ram.
I’d started Windows and was initially met with a ‘Please wait for GPSvc…’ and stayed there for ages until i’d restarted, then i got into Windows, and started experiencing Firefox tabs crashing. I’d restarted a few times and then tried a stability test with a light weight game of UT99, however i then saw my system crash with a Blue Screen - System Service Exception. What the heck?
I’d run Windows Mem Test and was horrified when the tool said there was a hardware problem detected. However, I’d remembered reading about possible DOCP issues causing instability in Windows 10. So when i’d disabled DOCP, and ran the test again, i wasn’t seeing the same issues anymore.
I’ve been using my PC as normal just without DOCP enabled, even UT99 ran perfectly with no crashes.
Does anyone else have this motherboard and had similar issues in Windows 10?
I was looking to go back to my previous firmware version, but i’ve been reading it’s not possible, unless you use AFUDOS or Flashrom? Is this a viable option? Is it possible i’ve missed something in the UEFI after flashing the new update?
Thanks for any help anyone can give me.
I won’t say it’s a common issue, but memory instability between BIOS versions does happen (especially between major AGESA revisions). The problem you’re experiencing isn’t related to Windows 10 but rather compatibility between your motherboard and RAM. If it were me, I’d probably try to roll back to 4021 if it can be done through either Asus EZ Flash 3 Utility or Asus CrashFree BIOS 3 methods (check your user manual). But personally I’d avoid using 3rd party flashing tools unless you can find a forum post with lots of success stories. Your motherboard doesn’t have a backup BIOS or flashback capability… so a failed flash could render it a paper weight.
If you’re unable to downgrade then you’re left with only a few options:
Run your memory at a lower clock speed than its XMP/DOCP and call it a day
Manually overclock the memory and adjust the timings until you find stability
Replace your modules with ones on Asus’ QVL list
Or wait the next BIOS revision and hope it resolves your issues
Even after all my searching about this issue, it didn’t seem like a common issue to me. Hmmm, I did wonder if Windows 10 was the issue when i was briefly panicking about this happening. Then like you’d said, i also came to the same conclusion about the Motherboard and the RAM when disabling DOCP appeared to make using my system stable.
To be honest, i had my reservations about those 3rd party utilities myself too.
Ok, Now this is interesting, after thinking i couldn’t get back to a previous firmware version, atleast according to the Asus page for my motherboards’ firmware downloads, i did try the Crashfree bios 3 utility by copying the file from my Mobo recovery CD to a USB drive . It didn’t automatically start as my manual said it would, but i was surprised when EZ flash 3 didn’t stop me from using the file on my Recovery CD. Version 0807, Now successfully flashed!!
I immediately flashed back to 4021.
I hope my relief isn’t short lived.
Hello! I have the same motherboard and have been having exactly the same issue after flashing 4204 version. My RAMs are not stable at 3200 MHz with DOCP enabled at all. Rondom browser tabs or complete crash, weird freezings in virtual machines, constant game crash and even GPU driver crashes. (But I can not blame the bios solely for GPU the driver issue at the moment, since current drivers are not already stable.)
I disabled DOCP and manually lowered the memory clock from 3200 MHz to 3000 and so it appears that my problem has gone for now. They precisely messed up with this version, because I’ve seen someone also reported ram unstability issues on the Asus users forums.
I hope they are aware of the problem and will fix it with the next update.
Hi everyone, I meant to post a few months ago to update my situation.
I did manage to resolve my instability issues, after doing some research on various forums and even on Corsairs’ website.
Thinking it might not make a difference, i did use the manual settings so:
I changed DOCP to Automatic, and set the memory speed to 3200Mhz, Fabric Clock to 1600Mhz and the other memory timings to 16-18-18-36-56, rebooted and my system appears…to be stable?
I have also disabled PBO, Not PB, All still seems very stable.
After running memtest86 twice (Before and after disabling PBO) without any errors or issues, my system hasn’t blue screened since, although i’m still using UEFI version 4021.
I have also discovered that i could have chosen better suited ram when building my PC at the time, as there’s a newer version of the same ram tailored to Ryzen 3000, but as before, I’ve had no issues since.