Help me, I dun goofed... (video surveillance related)

(I'm Dutch and still quite young, so please excuse any grammar, sentence structure and/or punctuation mistakes...)

I know sum-sum about video surveillance related stuff and accepted to install and configure a video surveillance system. I basically need some help/advice/suggestions.

This is what the owner requested:

  1. Setup a system for the office
  2. Setup his server (desktop, not rack)
  3. Setup a docking station for his laptop
  4. Get the excisting alarm system fired up again
  5. Setup a NVR with 6 IP cameras that runs day and night
  6. Setup 3 POS systems (he wanted them to be tablet based)
  7. Setup a system that runs 4 screens in the front of the store (for menus etc)

I can do 1, 2, 3, 6 and 7 without a doubt, easy peasy lemon squeezy, got no questions about those.


NVR and IP cameras required specs(?)/things:

  • Mobile support
  • Easy interface (for him)
  • Remote access/viewing support
  • NVR has a build in 6/8 port PoE switch
  • Settopbox size is desired but not required
  • A decent size HDD (big enough for it to hold ± a week of recordings)
  • 6 IP cameras that can do 1920x1080@30FPS consistently (not like 3 cameras 1080 and the rest 720), also night recording

What is a good, reputable brand?
Should I go with dome or bullet cameras? And from which brand?

He had this NVR in mind: http://www.wboxtech.com/pdf/0E-82TP1UN.pdf. I couldn't find any review about the products this company (W BOX Technologies) makes so I'm just asking, is it anything good?

Also, there is CAT5E running through the building so that's good enough to handle both, PoE and the video feed. Also his internet plan is said to be 35 mbit/s or mb/s. That shouldn't matter cause it's all done locally right (except the viewing from a phone or remote location. That requires some uplink ofcourse)?


Miscellaneous questions:

  • When the alarm gets triggered it automatically contacts the authorities and calls you, right? Do you need to have a subscription for this? Also (luckily) everything is still in place, the wires have just been cut. Is it as simple as just laying new wires or repairing the old ones and voila, it's back up again?. Or is there more to it?. Please explain this a bit, would be much appreciated!

  • Any suggestions for a good (tablet based) POS system?

  • I know it's wise to run everything off of a UPS but I don't think he's going to buy a huge UPS for all his computers etc. Should I try to convince him to buy a small UPS for the NVR and cameras? Or is it not worth it? If it is, what's a good UPS brand and how much would I need to have about 24 hours of on-time after the power cuts out?


Thanks for reading this huge wall of text and I hope you guys have some advise for me... I kinda need it... @wendell @DeusQain @Logan

Budget: ± €700 (this is only for the NVR and the 6 IP cameras)

Fellow dutchman here.

A few months ago I also set up a NVR system for which I paid 400 euros. But that was for 2 IP cams and a quadcore celeron server. So I think you need to enlarge your budget because a single proper camera will cost about 100 to 150 euros in the Netherlands (atleast the outdoor ones). The remaining of your budget wont be enough for the server I guess.
Never heard of the brand WBOX but you could just order it, try it and return it if doesnt suit your needs.
Also worth noting; imo the viewing distance says more about the quality of an IP cam then the resolution or FPS.
35 mbit/s should be enough assuming the NVR server does proper transcoding, but he might expect hiccups if someone is doing some heavy uploading.
As for the alarm system, I'd suggest you contact the manufacturer.
And yes, he really should use a UPS for the NVR system. Some companies here in Holland run double or sometimes triple NVR systems (including cams) just to maintain redundancy. Has something to do with insurance I think.

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Hikvision is amazing. You can use one of the little thecus nas devices as a server if you want. Hikvision has great software.

You will need to get a dispatch center for the alarm system to dial into. Once you have the dispatch center you just have to program the alarm to dial in to that dispatch center.

I do not know how the industry is structured for you but In the USA most alarm manufactures require a business license to sell parts to you.

You will have to fix any broken components in the alarm system, which if wireless may mean replacing batteries or buying new sensors that are compatible as some manufacturers solder their batteries into the sensors as they have 10+ year life spans. If it is a wired system it will probably be a situation where a wire from the sensor to the alarm has gone bad instead. On wired systems you will need to read the manual to check to see if load resistors are needed on the sensors/wire runs.

Fixing the Alarm system can be as easy as putting a land line into the central unit or it can be a full replacement depending on a lot of variables.