HDD recovery service

A friend dropped his external HDD and said it’s making weird noises when he plugs it in and windows becomes unresponsive. I’m assuming platter damage.

Can anyone recommend a good recovery service? Ballpark price?

Everyone I’ve referred to Rossmann’s shop has been happy with the experience:

https://rossmanngroup.com/

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Just in case your friend isn’t tech savvy. It might be worth double checking that he’s not plugging the disk in or using it in any way?

If someone has a disk that they think might be failing, the disk shouldn’t be used at all until a disk image can be taken of the drive.

I didn’t know they did HDD. Ez answer, I’ll send it there.

He did a good impression of something not spinning right. I’m pretty sure it’s physical damage and didn’t want to plug it in to hear it for myself.