Has apple started loosing their minds?

As i am sure many who read these and other Information Technology / Information Systems and Science related forums are most likely aware of their are a couple of prominate youtubeers who are indeopendent PC and Macintosh repair shopmowner/operators.

Yeah, there’s been some bad press regarding apples inability to repair a couple iMac pros.

The more I step back and look at it, the more I think they released a product before they had fully trained their support staff and fleshed out their support pipeline to be able to deliver parts and support for customers.

In my mind that’s inadequate for a product that costs as much as it does, but it’s a mistake, not apple losing their minds. I’ve seen this before with server vendors (supermicro comes to mind) and they’re still kicking. Apple will eventually fix this (if they haven’t already) but for now, people are going to be upset.

One way or another life goes on. It’s not like any of this hardware was required to put food on someone’s table, or save a life. It’s an inconvenience but really not much more.

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I personally find it pretty frustrating.

I would happily give Apple money for a good workstation and/or laptop - if they actually made one! Worse still, QC has gone down the drain, innovation is dead, and they don’t even update the things to keep them relevant - or address QC issues…

I know I’m likely in the niece, especially on here, although if they updated the trash can with even just a single Vega 56/64 option (2 would be pointless really) and the same Xeon chip as the iMac Pro they would be on to a winner. The fact it isn’t modular didn’t really bother me when I bought one, you could swap the SSD and upgrade the RAM which was enough for my needs. (What bothered me was the D700 chips failed and Apple’s support on the matter was complete pants).

The iMac Pro is questionable for many pro’s, the display isn’t good enough to replace my main display (or likely a lot of photographers/video editors/medial professionals who rely on accurate colour) and the completely sealed nature makes it even worse - RAM and SSD at a minimum should always be accessible on pro-grade hardware.

The modular Mac Pro coming out supposedly next year is too little too late.

I have Windows 10 Professional for Workstations on my Precision laptop, it has no bloat, has been up for 25-days with zero issues and with a couple of minor tweaks runs just like OS X and Explorer is miles better than Finder.

I’d guess the vast majority of developers at WWDC would leave and buy Precisions / Z-Book, Z-Workstations if XCode ran on Windows or Linux!

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I can understand that frustration. You must have really liked apple products in the past and their apparent inability to compete on the high end seems like a dramatic shift from their past.

I don’t know what your point is entirely, but I knew before I entered this thread that a Louis Rossman video was gonna be in it.

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Forget high-end, it’s unforgivable that they still haven’t released coffee-lake notebooks. I personally know several people waiting with cash in-hand to buy a 13" MBP with a quadcore CPU.

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I was a PC user until 2007 when I bought an used G5 to try out. Purchased the Mac Pro the next year when released and have used them daily since.

Recently the hardware has been letting them down - D700 cards failed in 2013 version of the Mac Pro and keyboard failed in 2016 MacBook Pro. Watching Louis Rossman videos just make me angry with this current slew of products they release. The support they offer is also shocking - even with Apple Care.

I can say I won’t buy another Mac as they’ve just lost me to the Windows world which has more than caught up. However, it just pains me that they just don’t give a toss about what started this company. People don’t upgrade iPads every year and more people are holding onto their phones as they do the job, could be a slippery slope for them. Especially since a top feature is the ability to have an animation of your face with tongue support that only works on the flagship phone.

You guys would know better than me but me and a buddy had a similar discussion the other night. Our consensus or speculation is that Apple is wanting to focus on Mobile Platform and the desktop MacOs is only gonna be around for the creative applications that still use it. So funding and work on the desktop platform(hardware and software) is gonna stay pretty stagnant.

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I’d say your probably not far off.

I know at WWDC they said they aren’t going to merge MacOS and iOS although, as they are reportedly working on making their own CPUs for use in laptops/desktops the main focus must be on mobile at the moment.

Dark Mode being the main new feature of OS X definitely shows they have either run out of ideas or have just given up. Still developers need it to actually code the software for iOS devices.

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Hopefully they become completely unhinged and ruin their reputation and eventually one day are out of the marketplace. It seems the odds are hugely stacked against it but Apple has done enough for consumers to turn their backs on them already before this so I say to you OP and others you know stop buying Apple.

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I am by no means and apple guy. Surrounded by wife and kids who will have nothing else. They will continue to stay in Mobile and I think they will decline to a point in the desktop market to a certain share and hold there because of the people who buy nothing but apple products because of the apple logo and the elitism that is associated with it. Windows has had its ups lately as well as it’s inherent downs. At end of day all of these companies are chasing the best way to make that profit at the end of the fiscal year. For the most part as long as that is the attitude we as the consumer will always suffer.

I think it’s a shame they’re negleting the desktop users. I bought a brand new MacBook back in 2009, the first aluminium unibody model, base specs; 2 GHz core 2 duo , Nvidia m dgpu(some model), 2 gm ram, 160 GB HDD. And I loved it. Over the year it got a few upgrades; 500 GB HDD, 8 gigs of ram, and finally an ssd.
But back in december 2015 the core 2 duo was struggling with chrome tabs, music, and more at once. The old core 2 duo wasn’t up to the modern multi tasking I was throwing at it. I really enjoyed OS X, and it was rock stable.
But it’s not like they had a compelling replacement. I had no need for a new laptop, I just wanted a desktop.
But their Mac Pro & iMac was either overpowered or to expensive. I already had a good monitor.
That left the Mac Mini, which is under powered, and still is today. Really Apple, 1400$ for dual core i5, 8 gigs lpddr3 ! ram and a 1 tb fusion HDD?
My MacBook was the most stable computer I have ever owned. But the way they’re neglecting their more affordable current desktops, ain’t no one gonna buy them.

If they made a normal size mid tower desktop with an 1 8th gen i5/y or ryzen 5/7, ddr4, some AMD or Nvidia graphics and a ssd as standard, I’d probably buy that next time I decide I need a new computer.

If they can’t repair the damn things then they should be offering new for old replacements until they can.

You simply can’t expect people to pay upwards of $4000 for a machine geared at professional use and then have the end user out of action for days or weeks awaiting repair (or flat out not repaired).

If it’s not repairable even by apple, then WHO’S FAULT IS THAT??

Hopefully this is a lesson to the company that making things non-servicable is a pain in the ass for all involved.

disclaimer: apple fanboy, i have at least one of most of the stuff they make.

I’m waiting cash in hand for them to put out a new notebook with a damn keyboard that works. Like say, anything they made prior to 2015.

Its called: buy hackable macs.

sounds great, can you hook me up with your contacts at the electronics history museum?

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Nah I don’t like you that much.

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Even better, build a hackintosh. My understanding is that there’s very little difference.

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I’ve played around with Hackintoshes on and off for years. The problem with them is that they’re … quirky. Weird bugs, iMessage/Facetime/Continuity frequently don’t work right, configuring GPUs can be a real pain, and you have to pray to St. Jobs every time you do an update lest you brick your Hack. Great for hobbyists trying to break into MacOS with minimal outlay, but not suitable for a production system…at least IMHO.

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Hackintoshes are a pain in the ass.
Just buy a mac pro and replace all the fans with ones from deepcool.

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