Hey guys,
First of all, I want to say merry Christmas and happy Festivus!
I built a computer for my nephew a couple months ago, and had sent it via UPS to Florida last week (I had to save up to buy them a monitor, keyboard, mouse, speakers, etc). However, they started setting up the computer today, and it seems that during the shipping, the computer's graphics card had come loose, and fell into the computer case (The graphics card could only come loose if the computer was upside down during the shipping).
I was on Skype with my sister for a couple hours today having her plug the graphics card back in, but nothing seems to be working.
There seems to be two issues-
1. She keeps getting a "no signal" message from the monitor. I had them try two different monitors and two different HDMI cables. She also tried using the motherboard's VGA port and the GFX card's DVI port.
2. The graphics card spins for two seconds and then stops, then spins for two seconds and stops.
I also noticed that the keyboard lights don't light up (USB Keyboard).
Does anybody know what the issue could be? Or know of a solution?
Thanks in advance for your help. If I was there I could physically troubleshoot it (I live in Vermont), but otherwise I might have her take it into a local repair shop.