What the fuck is this? Two segments of an air bladder...that's it?! And one of them ruptured?! What the hell Fry's?
This is piss-poor packing for something as sensitive to shock and vibration as a hard drive. I've ordered OEM drives with way better packing than this! I called customer support, and they told me this was "standard packing," and if I had a replacement shipped, it would be "packed the same way." I didn't talk to a manager, cause I didn't have the time. I haven't opened the box yet, but I have 30 days to request a return and there's no restocking fee. I don't need this drive dying on me, especially since I haven't bought a backup drive yet, and it's going to be used for my data. I think I'll just order OEM from now on for drives. Never had one that was packed poorly.
Don't order hard drives online from Fry's!
HK-47 attacks with Angry Internet Forum Post, -20% to sales.
I personally don't see this as a big deal. Hard drives are nowhere near as sensitive as you make them out to be. The retail packaging should be engineered to provide enough protection should it be dropped. I'm pretty sure you'd be shocked if you saw how those things are shipped to retailers. Lots of those boxes crammed into bigger boxes with usually NO cushioning of any kind, loaded on to pallets. If you open the package and find the drive defective, it may have something to do with the packaging, but it also could just be a bad drive. That's why we have warranties.
Ordered a notebook HDD of from amazon and it came in an cardboard envelope! No paddy what so ever, the cardboard envelope (you know that thing for small soft-cover books) and the anti-static bag that each is put in even when you buy the bulkorder trays.
So that one airbubble is 100% better than amazon does...
So? It's not running. It's heads are parked. You're acting as if they shipped you a naked drive without even the retail box. This is inside retail packaging which probably has some sort of plastic blister whatever you call it. Inside a cardboard box with plenty of crumple zone.
I dug a WD Scorpio Black out of my school's IT dump ground after it had rained. That thing is my desktop's main drive (and the only) atm, I do believe that HDDs are a little more resilient that you make them out to be.
No packaging on it at all, just a bare drive that was tossed into a wet cardboard box to be recycled.
This is the first drive that I've bought in retail packaging. Everything else was always OEM. I've decided to open it and see how the retail packaging is. This experience doesn't make for good first impressions though.
Was it fulfilled by Amazon, or was it a third-party seller? I've never had any problems with orders through either method.
I like my taters hot. I know it's packed on the inside, again...it makes for a bad first impression.
I wouldn't expect much from a drive if I got it from dumpster diving. That's a lot different than buying one, @VXAce.
It was bought and shipped by amazon themselves; Usually they are overkill with packaging.. like putting a shipping box (USV) inside another box of theirs ... or putting a 19" cable management plate into a huuuuge box with tonns of paper.
But this HDD was in the stupid cardboard envelope thing.. and nothing more...
I never said I was definitely going to send it back. I haven't decided yet. I only decided yesterday that I would open the box and see if I was satisfied with the retail packing. I will probably conclude that it's satisfactory.
Nah, it probably wouldn't faze me. I've worked retail before, just not electronics.
