I recently bought an Asus ROG G713PI laptop (AMD Ryzen 9 7845HX w/ Radeon GPU & Discrete Nvidia 4070 GPU) which I am using with an inherited Dell Performance Dock – WD19DCS which is proving a troublesome combo; so far this week I have spent four+ hours attempting to get the two Dell monitors I have along with the Asus portable USB-C monitor working with the usual resolution of 2 x 1440P and 1 x 1080P resolutions working and stable.
I notice (after watching the LTT video on the L1Tech KVM product line) that there isn’t a hub offering here… yet…?
Does anyone have a suggestion for a USB-C hub/dock I can purchase that will work better than the current combo (which seems to perform worse with each passing week).
Thanks,
Alex.
PS. I am not currently in the market for a KVM, however, if one of those (the USB-C offering in particular) can tick this box then so be it.
Have you checked the max supported monitors/resolution for the GPU/laptop?
We have some computers at work that can only handle two screens on the dockingstation.
Some dockingstation have two cables (USB-C or Thunderbolt) and require both to fully function.
This docking station does have two USB-C cables, but only so it could (attempt to) provide power to the Laptop I previously had connected to it (It actually couldn’t provide all the power that other laptop required but that is another conversation).
As to whether this laptop can support the resolution I want to run, it is a gaming laptop with a native screen resolution of 1080P 144Hz on the laptop itself. So with that knowledge and the fact it has a 4070 8GB GPU and has run the screens for a month now with little to no issues until this week, I am minded to conclude that it can run the screens it is just the Dell dock that is the problem.
It isn’t a missing driver issue, I just think the Dell dock is a terrible implementation/product.
Saying that though, from the sounds of his explanation in the LTT video, Wendell himself said that the (USB/Displayport) standards are difficult to work with in a multitude of ways so perhaps it isn’t completely Dell’s fault.
