Dell XPS Studio 7100 RAM issues

A loooong time ago, I gave a friend my old Dell XPS Studio 7100 that I turned into a pseudo gaming computer. It had 5 gigs at a time (Keep in mind this was during the time when everyone was saying 4 was all you needed for gaming)

I had the 3 gigs that came with the computer, 1 2gig stick and 1 1gig stick, both generic I don't know the model offhand as I don't have access to the computer. I then added two 1gig sticks of gskill pc3-10700 RAM, Part number F3-10666cl8-1gbhk

A few years later, games start to become more demanding so I got him two 4gig sticks of PNY RAM that was the same frequency and timing, so that paired with the gskill brought it to 10gb total.

Everything was working. No compatibility issues at all. Then about a year after adding the RAM, he gets a 4 beep code when he boots the computer. For Dell that's a RAM issue.

I went over his house to diagnose it. The generic sticks that came with the dell do not boot the computer, the PNY sticks do not boot the computer, however the Gskill sticks do boot.

I tried numerous times to get the gskill to work in tandum with the pny, or at least get the PNY working by itself since that was 8 gigs - but absolutely no combination of ram worked at all except for the gskill by itself.

The problem is that even though it boots, the gskill is only two 1gig sticks and as you can imagine there's not very much you can do with a 2 gig computer these days.

Unfortunately the BIOS has extremely limited options, and nothing regarding RAM whatsoever.

I find it extremely unlikely that both of the PNY sticks and the generic dell sticks all died at the same time while they were previously working.

The gskill RAM works in either busses. There's 4 slots in total, and I tried loading with them both in the first channel, and both in the second channel at seperate boots. No matter what combination, it always booted with the gskill.

So since I can verify that each ram slot is working, what would make the computer all of the sudden reject all other RAM that it had previously ran with issue free?

My personal guess would be the motherboard itself is on its way out, which isn't a "huge" issue as he had planned on getting a new motherboard when tax returns come along - but I would like to get his current computer up and running so he at least has something to use in the mean time.

He's running windows 8.1, and I'm not sure the exact motherboard - just the stock one that comes prebuilt with the xps 7100

Any thoughts would be appreciated, thanks.

Aging computer would be my answer, sounds like time for a new build... this is about... 6 years old? I think? Parts have probably degraded far enough for them to start being strange and unpredictable. Has happened to me on ancient Xeons, we are thinking that rig started to throw errors due to traces wearing out or something (ancient workstation that was used as a CAD workstation and simulations or rendering, it has seen some good work).

Yeah, that's what I figured too. Though I still don't get why it would work with the gskill, and nothing else. Not even the stock Dell ram. Any idea how to fix that? Like I said he plans on upgrading anyway, but that wont be until tax returns and I'd like to at least get him up and running so he has something usable until then. The RAM is the only thing holding him back since he doesn't play graphically demanding games like Diablo 3, World of Warcraft etc

Nope, no clue. That's part of the "unpredictable" part. It's possible that the bios need to be wiped, or the mobo has two of the slots disabled. Anything is possible with the these custom things anyways...

try relaxing the timings on the other sticks to see if they will post

Unfortunately there's no ram control in the Dell bios. I just find it odd that it was working for about a year without issue. Worked fine with all 4 slots filled, now for some reason only the gskill works - but that also works regardless if which slot, so the slots themselves didn't burn out. Think I might go ahead and order a duplicate set for him and see if that works. At least he'll have something to get him by for now.

not odd at all

I have had ram that required a slight voltage boost and timing tweak after 4 years of working fine to start working properly, was retired the next year but it meant I got one more year of life out of the machine

sucks that dell's bios's are so bad

I remember my precision 490 having a similar issue

If voltage is an issue, then I find it even more odd because the 8 gig pny set http://www.newegg.com/Product/Product.aspx?Item=N82E16820178333 is 1.5v

While the 2 gig gskill set http://www.newegg.com/Product/Product.aspx?Item=N82E16820231205 is 1.65v

yet the motherboard only works with the higher volted gskill. Seems to me that if it is capable of supporting 1.65, 1.5 shouldn't be an issue by itself, even when not mixmatching. Oh well though. I'm gonna try to add a matching set of the gskill to try to prolong its life a bit. Plus I'm like 99% sure the stock ram was also 1.5v