I’m looking at purchasing a new server for our office. Dell is having a sale on the Poweredge R540 and it is 45% off. I would be getting it for around $3,000 CND with one processor.
I’m just gauging the experience people have had with Dell servers. Quality? Customer support? Upgradability?
I’m not looking for help specing the server just reviews on the poweredge products and if I should jump at the sale price.
We exclusively use Dell servers for our clients. From my experience their support is outstanding, at least here in the U.S. If we get a predictive drive failure from the RAID controller the warranty support will send out a new one over next-day air. We had a problem with one T420 that ended up having a bad battery on the iDRAC but it took almost an hour to narrow down, warranty support was great and knowledgeable. I can’t say much for their consumer gear, i’m not personally a fan, but Dell knows what they’re doing when it comes to enterprise gear imho.
We use hundreds of them. Probably thousands over the company.
There’s support in the UK is good as far as I’ve ever dealt with them.
Keep in mind things like the policies on hard drives and storage media. I think the default from Dell is generally one that requires returning the defective drive. If your company needs to destroy the drives you’ll need to either change this when buying or chat with them when buying so that isn’t part of your contract with them.