Hoping that maybe I can get some insight. We currently use DameWare to connect to PC’s for troubleshooting. Most of the time we rarely run into any issues except for one.
At random we will receive an error that states when I am trying to connect to computer A "possible Name Resolution Conflict the remote computer reported its host name to be different that the host name(computer A) you used for this connection.
Computer name: computer B
IP Address: XXX.XXX.18.102
The Computer A that I am trying to remote into has an IP of
If I use that IP in DameWare I am able to connect without issue.
I am also able to connect to computer B without any problem by name.
We have a work around and have just started asking for staff to provide us with the IP of their machine. Some staff have a hard time getting the IP to us even with a guide of where to find it.