Could someone help me? people on ubuntu forums seemed to give up

Software & Operating Systems Linux
1

Hello, i am unsure if it is okay to ask tech support questions here.
If not, please redirect me.

i have an issue using ubuntu gnome and my usb headset. where on the live usb, everything works perfectly. smooth, nothing wrong at all. it even detects it as a 7.1 device.

and then when i install, it cannot enumerate the device.

Any help on this would be much appreciated.

posting results of dmesg | grep usb

[ 42.305130] usb 1-10: new full-speed USB device number 7 using xhci_hcd
[ 42.417205] usb 1-10: device descriptor read/64, error -71
[ 42.633205] usb 1-10: device descriptor read/64, error -32
[ 42.849128] usb 1-10: new full-speed USB device number 8 using xhci_hcd
[ 42.961204] usb 1-10: device descriptor read/64, error -32
[ 43.177205] usb 1-10: device descriptor read/64, error -32
[ 43.393129] usb 1-10: new full-speed USB device number 9 using xhci_hcd
[ 43.393254] usb 1-10: Device not responding to setup address.
[ 43.597273] usb 1-10: Device not responding to setup address.
[ 43.801126] usb 1-10: device not accepting address 9, error -71
[ 43.913128] usb 1-10: new full-speed USB device number 10 using xhci_hcd
[ 43.913268] usb 1-10: Device not responding to setup address.
[ 44.117276] usb 1-10: Device not responding to setup address.
[ 44.321135] usb 1-10: device not accepting address 10, error -71
[ 44.321147] usb usb1-port10: unable to enumerate USB device

also note the extremly long boot times.

if i cant get this too work i am forced to go back to windows.
And i would hate to have that happen :)

2

What headset and what are you installing?

Please post links

3

razer megalodon

after i install ubuntu gnome.

it works perfectly when just run from the live usb. but not after i install the os.

tried it twice now.

4

Well razer products drivers are ass especially on Linux.

What happens when you unplug and plug in the headset?

5

All I can say is it's time for a new headset. I know Logitech has solid Linux support.

6

You find this?
https://bugs.launchpad.net/ubuntu/+source/pulseaudio/+bug/658915

7

i tried plugging in and out and it didnt help. same dmesg error.

the wierd thing is it works fine under the live usb?

And i dont want to buy a new headset i have had this for 5 years with no problems. and i have never had a more comfortable headset. and all the Logitech ones i have had has failed inside a year.

forgot to tell you guys it is ubuntu 15.04.

8

The live usb is the key (pardon the pun).

in the live environment run

$ apt list > pkglist.live.txt
$ lsmod > modlist.live.txt

then return to your installed environment and run the commands again replacing 'live' with 'inst'. Then

$ diff -u pkglist.live.txt pkglist.inst.txt > pkglist.diff
$ diff -u modlist.live.txt modlist.inst.txt > modlist.diff

and post the two files pkglist.diff and modlist.diff

The simple way to fix it is to make sure you have the same packages installed as in the live environment, and that you have the same kernel modules loaded.

1 Like
9

Also on the note of headsets......... i always use 3.5mm headsets. Removes all the USB driver nonsense.
I current rock a pair of Samson SR850s (Amazon for $35) most comfy headphones EVER. And until I replace my missing Antlion Modmic 4, I am using a basic Zalman clipon mic which still works wonders. total cost? ~$45?

The headphones came with lovely Velour earcups.....can't go wrong. I wear glasses and even after 6+ hours of use while gaming, I can't tell they are on. i even forget that I am using headphones till I get up and try to leave the room. The Semi-open backed part makes the surround effect simply amazing. I use onboard audio too. No need for USB 7.1 bullshit. The onboard audio can deliver that just fine. And seriously, no headphones/headset actually delivers 7.1 audio. It just fakes it. There are after all only 2 speakers in the headset/phones.

10

Hey, i wanted to thank you all for your help with this, but as fate would have it, my trusty headset died today. :/

Windows wouldnt recognize it, and after trying to firmware update it, and change the worn out usb connection, it still wouldnt Work.

sorry for the late reply, i have been working like a mad man :)

so the next project is, to see if i can make it into a 3.5 since the drivers are still good.

Thanks for the help everybody =)

11

Good luck on the conversion project :)

No worries, we look forward to meet your creation :)

(Just make sure you give it a proper name. Not like Frankenstein, who just called his "monster", I mean come on, be a little inventive ^_^)