BSOD win8, while gaming

Operating Systems & Open Source Windows
1
Hello all. 
 
My windows 8 install has began making nasty blue screens when i play gamers (usually after about 2 hours) I have kept an eye on things and i am certain that this is not a heat issue. 
 
http://uploading.com/files/get/m9mma1c6/SF_03-12-2012.rar <- i uploadeda crash dump thing and was hoping someone would be able to take a look for me :) 
 
help would be great as i am really stuck on this one :( 
2

go to http://www.techsupportforum.com/forums/f4/ i'm pretty much the only one here that analyzes crash dumps AFAIK, but I have no experience with win8. the guys there helped me out a ton when I had probs with my laptop BSOD'ng.

3

hey [email protected]... might not want to make your email so public. A username might suit you better.

4

Microsoft (R) Windows Debugger Version 6.2.9200.16384 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\Owner\Downloads\other minidumps\hexdsl\SF_03-12-2012\112912-29875-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: srv*f:\symbols\websymbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 8 Kernel Version 9200 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 9200.16442.amd64fre.win8_gdr.121023-1503
Machine Name:
Kernel base = 0xfffff800 47e15000 PsLoadedModuleList = 0xfffff800 480dfae0
Debug session time: Thu Nov 29 13:38:38.499 2012 (UTC - 6:00)
System Uptime: 0 days 2:03:32.147
Loading Kernel Symbols
...............................................................
................................................................
...........................................
Loading User Symbols
Loading unloaded module list
.......
***************************************************************************
                                                                            
                        Bugcheck Analysis                                   
                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 3B, {c0000005, fffff880053858b6, fffff8802b7dc420, 0}

 WARNING: Unable to verify timestamp for atikmdag.sys
** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
*** WARNING: Unable to verify timestamp for atikmpag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
Probably caused by : atikmdag.sys ( atikmdag+1098b6 )

Followup: MachineOwner
---------

2: kd> !analyze -v
*******************************************************************************
                                                                             
                        Bugcheck Analysis                                   
                                                                            
*******************************************************************************

SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff880053858b6, Address of the instruction which caused the bugcheck
Arg3: fffff8802b7dc420, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.

Debugging Details:
------------------


EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

FAULTING_IP:
atikmdag+1098b6
fffff880053858b6 488b7c2448&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; mov&nbsp;&nbsp;&nbsp;&nbsp; rdi,qword ptr [rsp+48h]<br /><br />CONTEXT:&nbsp; fffff8802b7dc420 -- (.cxr 0xfffff8802b7dc420)<br />rax=0000000000000000 rbx=fffff8802b7dd060 rcx=0000000044940000<br />rdx=0000000044940000 rsi=fffffa800e889140 rdi=0000000000000000<br />rip=fffff880053858b6 rsp=fffff8802b7dce20 rbp=fffff8802b7dce40<br />&nbsp;r8=0000000000000000&nbsp; r9=0000000000002800 r10=00000000ffffffff<br />r11=fffff8a012fd98f0 r12=fffffa800f254000 r13=fffffa800bceec90<br />r14=fffffa800f17e010 r15=fffffa8009c57048<br />iopl=0&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; nv up ei ng nz na po nc<br />cs=0010&nbsp; ss=0018&nbsp; ds=002b&nbsp; es=002b&nbsp; fs=0053&nbsp; gs=002b&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; efl=00010286<br />atikmdag+0x1098b6:<br />fffff880053858b6 488b7c2448      mov     rdi,qword ptr [rsp+48h] ss:0018:fffff8802b7dce68=60f3820e80faffff<br />Resetting default scope<br /><br />CUSTOMER_CRASH_COUNT:&nbsp; 1<br /><br />DEFAULT_BUCKET_ID:&nbsp; WIN8_DRIVER_FAULT<br /><br />BUGCHECK_STR:&nbsp; 0x3B<br /><br />PROCESS_NAME:&nbsp; Gw2.exe<br /><br />CURRENT_IRQL:&nbsp; 0<br /><br />LAST_CONTROL_TRANSFER:&nbsp; from fffffa800e82f300 to fffff880053858b6<br /><br />STACK_TEXT: &nbsp;<br />fffff8802b7dce20 fffffa800e82f300 : fffff8802b7dd060 fffffa8009c57048 fffffa800e82f360 fffff8802b7dce70 : atikmdag+0x1098b6<br />fffff8802b7dce28 fffff8802b7dd060 : fffffa8009c57048 fffffa800e82f360 fffff8802b7dce70 fffff88005383032 : 0xfffffa800e82f300
fffff8802b7dce30 fffffa8009c57048 : fffffa800e82f360 fffff8802b7dce70 fffff88005383032 fffff8802b7dd060 : 0xfffff8802b7dd060<br />fffff8802b7dce38 fffffa800e82f360 : fffff8802b7dce70 fffff88005383032 fffff8802b7dd060 fffffa800f17e010 : 0xfffffa8009c57048
fffff8802b7dce40 fffff8802b7dce70 : fffff88005383032 fffff8802b7dd060 fffffa800f17e010 fffffa800e889140 : 0xfffffa800e82f360<br />fffff8802b7dce48 fffff88005383032 : fffff8802b7dd060 fffffa800f17e010 fffffa800e889140 fffffa800e82f360 : 0xfffff8802b7dce70
fffff8802b7dce50 fffff8802b7dd060 : fffffa800f17e010 fffffa800e889140 fffffa800e82f360 fffff8802b7dcee0 : atikmdag+0x107032
fffff8802b7dce58 fffffa800f17e010 : fffffa800e889140 fffffa800e82f360 fffff8802b7dcee0 fffff880038f9153 : 0xfffff8802b7dd060<br />fffff8802b7dce60 fffffa800e889140 : fffffa800e82f360 fffff8802b7dcee0 fffff880038f9153 fffffa800e889140 : 0xfffffa800f17e010
fffff8802b7dce68 fffffa800e82f360 : fffff8802b7dcee0 fffff880038f9153 fffffa800e889140 00000000c0000001 : 0xfffffa800e889140<br />fffff8802b7dce70 fffff8802b7dcee0 : fffff880038f9153 fffffa800e889140 00000000c0000001 fffff8802b7dd060 : 0xfffffa800e82f360
fffff8802b7dce78 fffff880038f9153 : fffffa800e889140 00000000c0000001 fffff8802b7dd060 fffffa8009c57040 : 0xfffff8802b7dcee0<br />fffff8802b7dce80 fffffa800e889140 : 00000000c0000001 fffff8802b7dd060 fffffa8009c57040 fffff8802b7dcf08 : atikmpag+0xb153<br />fffff8802b7dce88 00000000c0000001 : fffff8802b7dd060 fffffa8009c57040 fffff8802b7dcf08 fffff8802b7dcef0 : 0xfffffa800e889140
fffff8802b7dce90 fffff8802b7dd060 : fffffa8009c57040 fffff8802b7dcf08 fffff8802b7dcef0 fffffa800e889140 : 0xc0000001
fffff8802b7dce98 fffffa8009c57040 : fffff8802b7dcf08 fffff8802b7dcef0 fffffa800e889140 fffff8a0115c27a0 : 0xfffff8802b7dd060<br />fffff8802b7dcea0 fffff8802b7dcf08 : fffff8802b7dcef0 fffffa800e889140 fffff8a0115c27a0 0000000000000002 : 0xfffffa8009c57040
fffff8802b7dcea8 fffff8802b7dcef0 : fffffa800e889140 fffff8a0115c27a0 0000000000000002 fffff8a01552d7c0 : 0xfffff8802b7dcf08<br />fffff8802b7dceb0 fffffa800e889140 : fffff8a0115c27a0 0000000000000002 fffff8a01552d7c0 fffff8802b7dd950 : 0xfffff8802b7dcef0
fffff8802b7dceb8 fffff8a0115c27a0 : 0000000000000002 fffff8a01552d7c0 fffff8802b7dd950 0000000000000200 : 0xfffffa800e889140<br />fffff8802b7dcec0 0000000000000002 : fffff8a01552d7c0 fffff8802b7dd950 0000000000000200 fffff8802b7dcff0 : 0xfffff8a0115c27a0
fffff8802b7dcec8 fffff8a01552d7c0 : fffff8802b7dd950 0000000000000200 fffff8802b7dcff0 fffff88003a61d83 : 0x2
fffff8802b7dced0 fffff8802b7dd950 : 0000000000000200 fffff8802b7dcff0 fffff88003a61d83 fffff8802b7dd950 : 0xfffff8a01552d7c0<br />fffff8802b7dced8 0000000000000200 : fffff8802b7dcff0 fffff88003a61d83 fffff8802b7dd950 0000000000000200 : 0xfffff8802b7dd950
fffff8802b7dcee0 fffff8802b7dcff0 : fffff88003a61d83 fffff8802b7dd950 0000000000000200 fffff8a012a25000 : 0x200
fffff8802b7dcee8 fffff88003a61d83 : fffff8802b7dd950 0000000000000200 fffff8a012a25000 fffffa800ed58000 : 0xfffff8802b7dcff0<br />fffff8802b7dcef0 fffff88003a62f5a : fffff8a00f581000 fffff8802b7ddb80 fffff8a01552d7c0 000000003876fdb0 : dxgkrnl!DXGCONTEXT::Render+0x423<br />fffff8802b7dd7f0 fffff80047e8e753 : 0000000000000001 fffffa800f0f8080 0000000038dc0000 fffffa800e4db7f0 : dxgkrnl!DxgkRender+0x26a<br />fffff8802b7ddb00 0000000077c0c90a : 0000000000000000 0000000000000000 0000000000000000 0000000000000000 : nt!KiSystemServiceCopyEnd+0x13<br />000000003876e6b8 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000 : 0x77c0c90a<br /><br /><br />FOLLOWUP_IP: <br />atikmdag+1098b6<br />fffff880053858b6 488b7c2448      mov     rdi,qword ptr [rsp+48h]

SYMBOL_STACK_INDEX:  0

SYMBOL_NAME:  atikmdag+1098b6

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: atikmdag

IMAGE_NAME:  atikmdag.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  50a15e5b

STACK_COMMAND:  .cxr 0xfffff8802b7dc420 ; kb

FAILURE_BUCKET_ID:  0x3B_atikmdag+1098b6

BUCKET_ID:  0x3B_atikmdag+1098b6

Followup: MachineOwner
---------

2: kd> !analyze -v
*******************************************************************************
                                                                             
                        Bugcheck Analysis                                   
                                                                             *
*******************************************************************************

SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff880053858b6, Address of the instruction which caused the bugcheck
Arg3: fffff8802b7dc420, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.

Debugging Details:
------------------


EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

FAULTING_IP:
atikmdag+1098b6
fffff880 053858b6 488b7c2448&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; mov&nbsp;&nbsp;&nbsp;&nbsp; rdi,qword ptr [rsp+48h]<br /><br />CONTEXT:&nbsp; fffff8802b7dc420 -- (.cxr 0xfffff8802b7dc420)<br />rax=0000000000000000 rbx=fffff8802b7dd060 rcx=0000000044940000<br />rdx=0000000044940000 rsi=fffffa800e889140 rdi=0000000000000000<br />rip=fffff880053858b6 rsp=fffff8802b7dce20 rbp=fffff8802b7dce40<br />&nbsp;r8=0000000000000000&nbsp; r9=0000000000002800 r10=00000000ffffffff<br />r11=fffff8a012fd98f0 r12=fffffa800f254000 r13=fffffa800bceec90<br />r14=fffffa800f17e010 r15=fffffa8009c57048<br />iopl=0&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; nv up ei ng nz na po nc<br />cs=0010&nbsp; ss=0018&nbsp; ds=002b&nbsp; es=002b&nbsp; fs=0053&nbsp; gs=002b&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; efl=00010286<br />atikmdag+0x1098b6:<br />fffff880 053858b6 488b7c2448      mov     rdi,qword ptr [rsp+48h] ss:0018:fffff880 2b7dce68=60f3820e80faffff<br />Resetting default scope<br /><br />CUSTOMER_CRASH_COUNT:&nbsp; 1<br /><br />DEFAULT_BUCKET_ID:&nbsp; WIN8_DRIVER_FAULT<br /><br />BUGCHECK_STR:&nbsp; 0x3B<br /><br />PROCESS_NAME:&nbsp; Gw2.exe<br /><br />CURRENT_IRQL:&nbsp; 0<br /><br />LAST_CONTROL_TRANSFER:&nbsp; from fffffa800e82f300 to fffff880053858b6<br /><br />STACK_TEXT: &nbsp;<br />fffff880 2b7dce20 fffffa80 0e82f300 : fffff880 2b7dd060 fffffa80 09c57048 fffffa80 0e82f360 fffff880 2b7dce70 : atikmdag+0x1098b6<br />fffff880 2b7dce28 fffff880 2b7dd060 : fffffa80 09c57048 fffffa80 0e82f360 fffff880 2b7dce70 fffff880 05383032 : 0xfffffa80 0e82f300
fffff880 2b7dce30 fffffa80 09c57048 : fffffa80 0e82f360 fffff880 2b7dce70 fffff880 05383032 fffff880 2b7dd060 : 0xfffff880 2b7dd060<br />fffff880 2b7dce38 fffffa80 0e82f360 : fffff880 2b7dce70 fffff880 05383032 fffff880 2b7dd060 fffffa80 0f17e010 : 0xfffffa80 09c57048
fffff880 2b7dce40 fffff880 2b7dce70 : fffff880 05383032 fffff880 2b7dd060 fffffa80 0f17e010 fffffa80 0e889140 : 0xfffffa80 0e82f360<br />fffff880 2b7dce48 fffff880 05383032 : fffff880 2b7dd060 fffffa80 0f17e010 fffffa80 0e889140 fffffa80 0e82f360 : 0xfffff880 2b7dce70
fffff880 2b7dce50 fffff880 2b7dd060 : fffffa80 0f17e010 fffffa80 0e889140 fffffa80 0e82f360 fffff880 2b7dcee0 : atikmdag+0x107032
fffff880 2b7dce58 fffffa80 0f17e010 : fffffa80 0e889140 fffffa80 0e82f360 fffff880 2b7dcee0 fffff880 038f9153 : 0xfffff880 2b7dd060<br />fffff880 2b7dce60 fffffa80 0e889140 : fffffa80 0e82f360 fffff880 2b7dcee0 fffff880 038f9153 fffffa80 0e889140 : 0xfffffa80 0f17e010
fffff880 2b7dce68 fffffa80 0e82f360 : fffff880 2b7dcee0 fffff880 038f9153 fffffa80 0e889140 00000000 c0000001 : 0xfffffa80 0e889140<br />fffff880 2b7dce70 fffff880 2b7dcee0 : fffff880 038f9153 fffffa80 0e889140 00000000 c0000001 fffff880 2b7dd060 : 0xfffffa80 0e82f360
fffff880 2b7dce78 fffff880 038f9153 : fffffa80 0e889140 00000000 c0000001 fffff880 2b7dd060 fffffa80 09c57040 : 0xfffff880 2b7dcee0<br />fffff880 2b7dce80 fffffa80 0e889140 : 00000000 c0000001 fffff880 2b7dd060 fffffa80 09c57040 fffff880 2b7dcf08 : atikmpag+0xb153<br />fffff880 2b7dce88 00000000 c0000001 : fffff880 2b7dd060 fffffa80 09c57040 fffff880 2b7dcf08 fffff880 2b7dcef0 : 0xfffffa80 0e889140
fffff880 2b7dce90 fffff880 2b7dd060 : fffffa80 09c57040 fffff880 2b7dcf08 fffff880 2b7dcef0 fffffa80 0e889140 : 0xc0000001
fffff880 2b7dce98 fffffa80 09c57040 : fffff880 2b7dcf08 fffff880 2b7dcef0 fffffa80 0e889140 fffff8a0 115c27a0 : 0xfffff880 2b7dd060<br />fffff880 2b7dcea0 fffff880 2b7dcf08 : fffff880 2b7dcef0 fffffa80 0e889140 fffff8a0 115c27a0 00000000 00000002 : 0xfffffa80 09c57040
fffff880 2b7dcea8 fffff880 2b7dcef0 : fffffa80 0e889140 fffff8a0 115c27a0 00000000 00000002 fffff8a0 1552d7c0 : 0xfffff880 2b7dcf08<br />fffff880 2b7dceb0 fffffa80 0e889140 : fffff8a0 115c27a0 00000000 00000002 fffff8a0 1552d7c0 fffff880 2b7dd950 : 0xfffff880 2b7dcef0
fffff880 2b7dceb8 fffff8a0 115c27a0 : 00000000 00000002 fffff8a0 1552d7c0 fffff880 2b7dd950 00000000 00000200 : 0xfffffa80 0e889140<br />fffff880 2b7dcec0 00000000 00000002 : fffff8a0 1552d7c0 fffff880 2b7dd950 00000000 00000200 fffff880 2b7dcff0 : 0xfffff8a0 115c27a0
fffff880 2b7dcec8 fffff8a0 1552d7c0 : fffff880 2b7dd950 00000000 00000200 fffff880 2b7dcff0 fffff880 03a61d83 : 0x2
fffff880 2b7dced0 fffff880 2b7dd950 : 00000000 00000200 fffff880 2b7dcff0 fffff880 03a61d83 fffff880 2b7dd950 : 0xfffff8a0 1552d7c0<br />fffff880 2b7dced8 00000000 00000200 : fffff880 2b7dcff0 fffff880 03a61d83 fffff880 2b7dd950 00000000 00000200 : 0xfffff880 2b7dd950
fffff880 2b7dcee0 fffff880 2b7dcff0 : fffff880 03a61d83 fffff880 2b7dd950 00000000 00000200 fffff8a0 12a25000 : 0x200
fffff880 2b7dcee8 fffff880 03a61d83 : fffff880 2b7dd950 00000000 00000200 fffff8a0 12a25000 fffffa80 0ed58000 : 0xfffff880 2b7dcff0<br />fffff880 2b7dcef0 fffff880 03a62f5a : fffff8a0 0f581000 fffff880 2b7ddb80 fffff8a0 1552d7c0 00000000 3876fdb0 : dxgkrnl!DXGCONTEXT::Render+0x423<br />fffff880 2b7dd7f0 fffff800 47e8e753 : 00000000 00000001 fffffa80 0f0f8080 00000000 38dc0000 fffffa80 0e4db7f0 : dxgkrnl!DxgkRender+0x26a<br />fffff880 2b7ddb00 00000000 77c0c90a : 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 : nt!KiSystemServiceCopyEnd+0x13<br />00000000 3876e6b8 00000000 00000000 : 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 : 0x77c0c90a<br /><br /><br />FOLLOWUP_IP: <br />atikmdag+1098b6<br />fffff880 053858b6 488b7c2448      mov     rdi,qword ptr [rsp+48h]

SYMBOL_STACK_INDEX:  0

SYMBOL_NAME:  atikmdag+1098b6

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: atikmdag

IMAGE_NAME:  atikmdag.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  50a15e5b

STACK_COMMAND:  .cxr 0xfffff8802b7dc420 ; kb

FAILURE_BUCKET_ID:  0x3B_atikmdag+1098b6

BUCKET_ID:  0x3B_atikmdag+1098b6

Followup: MachineOwner
---------

 

5

The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s

makes me think it may be your ram. DL and run memtest. but still, go to that site, and give them what you gave us, they are specialist at debugging crashdumps

6

FIRST, ude driver sweeper to fully ininstall your video drivers and install the latest version.

7

Thanks for feedback guys. Am about to run memtest now, i'll let you know how that goes :) 

as for my username being an e-mail address, i have no idea how that happened, i fixed it now though thanks. 

8

you shoudl also do the ehing with the catalyst driver

 

 

9

VIDEO_MEMORY_MANAGEMENT_INTERNAL (10e)
The video memory manager encountered a condition that it can't recover from. By crashing,
the video memory manager is attempting to get enough information into the minidump such that
somebody can pinpoint what lead to this condition.
Arguments:
Arg1: 000000000000001f, The subtype of the bugcheck:
Arg2: fffff8a012e60010
Arg3: 0000000000000000
Arg4: 00000000080d38f9

 

that was in your other dump, really make me think it's either your drivers, or you may even have bad vidram.

10

yeah, the dumps are pointing to your graphics drivers

11

I have removed and re-installed the graphics card drivers.

I left my PC on last night running memtest and it came back good (i was happy about that) 

So, tonight i will try again to play GW2. if it crashes I'll have to wait until after christmas to get a new craphics card. 

 

 

 

12

could be directx as well, i'll just work with you on TSF from now on.

 

 

13

thank you mr (im assuming)  Commissar. 

14

no prob