Authentic AMD DSOD

Operating Systems & Open Source Windows
1

So I have had this bsod happen before and it wen't away after a while but now it has come back and is happening frequently now.

My temps all look fine, Amd display drivers are up to date, bios is the newest version (i think) and I will be running the tests listed in the bsod sticky post.

For now here is what my crash dump analysis looks like in WinDbg.

 

WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: ffffe001a9400028, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000b6000000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000100153, Low order 32-bits of the MCi_STATUS value.

Debugging Details:
------------------


BUGCHECK_STR: 0x124_AuthenticAMD

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT

PROCESS_NAME: chrome.exe

CURRENT_IRQL: f

ANALYSIS_VERSION: 6.3.9600.17298 (debuggers(dbg).141024-1500) amd64fre

STACK_TEXT:
ffffd000`ed2c9e28 fffff801`96041213 : 00000000`00000124 00000000`00000000 ffffe001`a9400028 00000000`b6000000 : nt!KeBugCheckEx
ffffd000`ed2c9e30 fffff801`9623df49 : 00000000`00000001 ffffe001`a70e3200 ffffe001`a70e3200 ffffe001`a9400028 : hal!HalBugCheckSystem+0xcf
ffffd000`ed2c9e70 fffff801`960416a0 : 00000000`00000728 00000000`00000005 ffffd000`ed2ca230 00000000`00000000 : nt!WheaReportHwError+0x22d
ffffd000`ed2c9ed0 fffff801`96041a0d : ffffe001`00000010 ffffe001`a70e3200 ffffd000`ed2ca078 ffffe001`a70e3200 : hal!HalpMcaReportError+0x50
ffffd000`ed2ca020 fffff801`960418f8 : ffffe001`a70e2950 00000000`00000001 00000000`00000005 00000000`00000000 : hal!HalpMceHandlerCore+0xe1
ffffd000`ed2ca070 fffff801`96041cd8 : ffffe001`a70e2950 ffffd000`ed2ca2b0 00000000`00000000 00000000`00000000 : hal!HalpMceHandler+0xe4
ffffd000`ed2ca0b0 fffff801`961d3cbb : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : hal!HalHandleMcheck+0x49
ffffd000`ed2ca0e0 fffff801`961d3a71 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxMcheckAbort+0x7b
ffffd000`ed2ca220 fffff801`961cc37b : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiMcheckAbort+0x171
ffffd000`f6eba5b0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!SwapContext_PatchXSave+0x11


STACK_COMMAND: kb

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: AuthenticAMD

IMAGE_NAME: AuthenticAMD

DEBUG_FLR_IMAGE_TIMESTAMP: 0

IMAGE_VERSION:

FAILURE_BUCKET_ID: 0x124_AuthenticAMD_PROCESSOR_CACHE

BUCKET_ID: 0x124_AuthenticAMD_PROCESSOR_CACHE

ANALYSIS_SOURCE: KM

FAILURE_ID_HASH_STRING: km:0x124_authenticamd_processor_cache

FAILURE_ID_HASH: {b533751b-676e-7546-bcdc-24e6c40d0064}

Followup: MachineOwner
---------

 It looks like a processor cache issue but i'm not really experienced in this sort of thing.

I will post back my results of Aida64, memtest etc. Once I have finished them.

2

 Here is the dump file if anyone want's to have a look themselves.

http://www.filedropper.com/010315-12484-01

3

i'll take a looksie at the dump

4

you have a trojan... http://www.bleepingcomputer.com/startups/ndisrd.sys-25024.html

also, if you're overclocking, stop. updates all ur drivers too

The NDISRD.sys file is installed and used by Alpha Antivirus.

first, though, i'd enable driver verifier...

https://support.microsoft.com/kb/244617/en-us

5

Hmm had no idea I had a trojan.

I have disabled the asus performance option in the bios which seemed to give my cpu a overclock and I set all my cpu settings back to auto. I haven't got crashed again in the last few hours so I think that could of been the problem.

Could you walk me through what you want me to do with driver verifier and how to remove NDISRD.sys?

I scanned my comp using malawarebytes and it found nothing.

EDIT: I scanned the file at C:\Windows\System32\drivers\ndisrd.sys directly with malawarebytes and it said nothing.

6

well, it could be a part os another program, but if malwarebytes says nothing, i'd be inclined to trust it.

you just need to enable driver verifier.  it's in the microsoft link

7

I enabled driver verifier and restarted my computer and now I can't use the computer at all, it runs slow and then crashes after about 1-2 minutes on the desktop. I'm going to have to use safe mode to fix the computer now.

Here is the crash dump: http://www.filedropper.com/010315-33328-01