Asus WRX80E-SAGE SE WIFI II - is it toast or is it the CPU?

Earlier today I removed a Hyper M.2 card from my system with the aforementioned Asus Motherboard and instead added an RTX 4000 Ada, but since then I am only seeing boot code 00 and all fans spinning on full speed.
I tried reseting the bios with the button on the rear IO panel, took out all PCIe cards, checked a different power supply and ultimately took it out of the case to try only the bare motherboard, CPU and RAM outside of the case, all to no avail.

I guess something on the motherboard or CPU might be damaged… I see no physical damage though and I am wondering what’s the best way to figure out which part is at fault here or how to fix it. I also tried removing the RAM, but that didn’t change anything either.

I can still log into IPMI, but otherwise I just get boot code 00 and fans spinning.

Any ideas?

Is it only 00 that you noticed… or does it shows other debug codes and goes back and remains 00?

Do you have another PSU to test?
Do you notice fan speed variations during power boot?
Removing a PCIe add-on card was the only thing that was made?
Do you have a 2pins (4) buzzer attached in the FP panel conector, any beep codes besides the debug?

Your MB manual states that code 00 is not in use (!).
However I have seen a post on Reddit claiming that this code was gone after doing a bios update:
https://www.reddit.com/r/buildapc/comments/x7zi7d/64_core_asus_pro_ws_wrx80esage_se_wifi_error_code/?sort=new

(not the exact same board, his is not version II)

yes, I did, sadly no change in behaviour.

they just seem to spin at full speed. Pressing the power button does nothing, so I have to turn the system off using the PSU button.

Yes. I made an OS update earlier today and BIOS and IPMI updates yesterday, but it worked fine until I changed the cards

No, I sadly do not

I did one yesterday, but used the system since then until I powered it down today to swap the cards out.

How was the bios update performed? What environment?
How many reboots or power off after the bios update and before the last power off?
Used or new board, still warranty valid?
What led colors/codes you see on the both top right and bottom right locations of the board?

image

Try BMC off and IPMI off
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via the IPMI

good question, I would guess 7-8, not sure, but a few since I was testing fstab config, updated the Nvidia driver and then shut it down two times when I didn’t use the system in between.

yes, I bought it new earlier this year and warranty still shows as valid.

Green and yellow which is boot device according to the handbook, but it they also start immediately without any of the normal self check cycle at boot.

I’ll try the various dip switch options you outlined next and report back.

I just noticed the PMBus switch was in the “Up” position (for PMBus 1.2 according to the handbook); With a Seasonic Prime TX 1000 I assume, it should be set to “down” or default? Changing it had no effect though.

VGA off changed nothing, neither did IPMI and the BMC switch.

Smart PSU should be other (Default), for this TX 1000

Well, this is your property and it still in warranty period, i would RMA.

I don’t think that a cold USB BFB would resolve your case but, it’s your choice to try or not, and it won’t interfere with valid warranty.

I suspect the system power was not discharged correctly and it had caused an HW issue when exchanging cards.

All the best, good luck.

I guess that’s my next course of action… I was hoping there maybe was something I was missing (wouldn’t be the first time);

As I am in Germany, I guess you probably don’t know, but if anyone happens to: would the RMA be faster with the dealer (Alza in my case) or Asus directly? It is my work system, so it is a bit if a pity to fail just before holidays, when I was hoping to get some quiet, undistracted coding time in…

I’m Portuguese… i wouldn’t know the response times from Alza vs ASUS in Germany, but depending on the purchase date i’m convinced that direct RMA with ASUS would be faster, still you can contact Asus DE regarding the best choice or any specific guidance/advise from them.
Of course, this envolves your responsibility of correct packing and dispatch, that probably would be easier just to hand over the product to Alza

Have you tried booting it without the A4000 and using a different GPU?
I’ve got a different ASUS workstation motherboard and the 00 code usually means everything is okay and system is started up.

Did you change it back to the previous config that did work?
Worth trying the old school CMOS clear; unplug PSU from wall, pull battery, hold power button for 30 seconds, reinstall battery, plug into wall, if it doesn’t auto power on shortly after, try power button.

I tried both without any GPU and an RTX 3090; I don’t have any other GPUs, but both work fine in another system.

Yes, no difference.

Did that too before posting, sadly didn’t help;

I will RMA the board now, lets hope I get a new one fairly quickly.

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Do you see any error message when you go to the console in BMC?
Or try to connect the VGA connector to the VGA header and connect a screen to it, and press to try to get into BIOS at startup.

How long are you waiting for the bootup process? It can take a while after a complete poweroff (PSU disconnected from electricity).

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Edit: Disregard. It looks like you can not enter BIOS.

Hmm… When you pulled the Hyper M.2 card, did you reset the PCIe Mode setting in the BIOS? I know you reset the BIOS and I would expect that to revert, but I would check just to be sure.

I’ve had weird issues when I installed a x16 card into a slot that previously had the Hyper M.2 card and that was the issue.

Quick update: I got a new motherboard yesterday morning and since then everything works fine. I sent the old one in for RMA, but now at least there is no time pressure and I can be productive during the most work intense time of the year (when people leave me alone and I can focus on actually writing software :sweat_smile:)

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