ASRockRack x570D40 no video

Hardware Motherboards
1

Hey there,

I switched from ltt forum, because someone there told me that the community here may potentially have more server nerds.

So here I am !

I build myself a little NAS Server with the X570D4U Mainboard from ASRockRack

After I hooked all ( CPU cooler, ATX Power, CPU Power, etc. ) correctly up to the board and pressed the power key it turned up the fans and did a restart.

I connected the VGA to the dedicated VGA Port from the Mobo which is powered by the BCM IPMI Chip but there is no output.

For testing I also put in a Zotac Geforce GT10 for video output but still no video.

After that I connected the dedicated IPMI Port to the Network.

Finnaly in the IPMI there were no CPU or GPU or even no RAM detected in the Peripherals tab. I also tried the KVM interface of the IPMI but there was a black screen and a text saying “No Signal”.

Even after several reboots and testings I couldnt get a video signal out of the Board.

Did anybody encountered this problem before or maybe has the same board at home and can give me some tips to fix my mainboard ?

( The ATX cable from the power supply was to short, so I extended it with a ATX extension cable from SilverStone )

btw. after all theese tests I did I think the board could be broken.

Thank You !

2

What ram are you using?

Can you list out all the hardware?

1 Like
3

It really sounds as if your CPU or RAM is not installed correctly, and isn’t running.

The IPMI works because it is an entirely separate system.

I haven’t used one of those ASRock boards but other systems I have used made the motherboard error codes available to the IPMI. Is there any kind of error log in there? I’m thinking it might have a simple (No CPU Found) or (RAM Error) or (Board Initialization Failure) or something.

Or yeah, the board could be broken.

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4

Do you have a Ryzen 5000 installed on it by any chance? If so, you first need to update your bios through BMC/IPMI web interface.
https://www.asrockrack.com/general/productdetail.asp?Model=X570D4U#Download

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My hardware config is:

  • AMD Ryzen 5 3600
  • ASRockRack x570D40
  • Crucial CT16G4WFD8266
  • be quiet! ATX 400W System Power 9 BN245
    • extended with a SilverStone SST-PP07-MBB extension cable
6

Actually I updated the BIOS through the IPMI on first boot, so it should be fine.

7

Did you maybe forget about the CPU Power connector? I forget about that about 50% of times :slight_smile:

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Good call, but I realized it after I saw the CPU power cable from the PSU lying around in the PSU shroud :rofl:

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in any case, the current BMC web gui doesn’t list any hardware even when booted. I’m guessing they still have a lot to update on the IPMI.
Does the PSU actually power on, like does it spin the fan?

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Yeah the PSU works just perfectly fine. The LEDs on the Mobo light up as well ( one blinking green LED for the IPMI and one green LED for power )

11

you might have a DOA mate. test your cpu and ram somewhere else if you can and then return the mobo. :frowning:

about that ATX extension cable. double check the connections on all ends.

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Status Update:

I have tested all recommended steps and even put the cpu on another board to make sure the CPU is ok and it worked.

  • Now I will contact my dealer to get a return and new board delivered asap

Thank You, for all of your support !

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