ASRock Extreme3 Please help!

Hardware Hub Motherboards
1

Okay, I've made two posts about this issue in the GPU section and have since found it's not the GPU that's causing the problem. 

I have a GTX 680, plugged in a third monitor via HDMI port, the system froze, hit the reset button, it booted with only 1 output working, the DVI-I. 

Since then I bought another 680 to see if the problem was the card, they're now running in SLI with a monitor connected to each and the third monitor blank. Each has the same problem that only the DVI-I port works. 

I REALLY do not want to have to RMA the motherboard if possible because it would be a huge pain to do as you can imagine. Can anyone think of something that may have happened in the bios to cause this problem? I'm so confused right now :( 

Thanks in advance for any help!

 

2

Oh also, to try and give some incentive, to anyone who offers a solution I'll gift you a game on steam or send you some money over paypal! $50 to save from the RMA shipping fees and the inconvenience of having to pull apart my computer.

3

I have the same board and have never had that problem. I have ATI not Nvidia.

Sorry that I can't help but I have some free time and I will do some searching.

4

have you tried uninstalling and reinstalling the drivers? or also trying to see if there is something wrong with the monitor as well?

5

Tested each monitor individually on my laptop and xbox as well as each cable, it's definitely not the monitors and I've done a clean install of both my GPU and chipset drivers without any success. I'm wondering if that system freeze did something to my board but I can't see any physical damage. 

Also it says on the nvidia website that the 680 can run four monitors (not extend them but run them) with a maximum digital resolution of 4096x2160. Either way, I have two now which should easily do it :P 

6

Have you tried resetting the CMOS or doing a completely clean install of Windows?

7

do not take out the CMOS

ever

you will most likely damage it in the process and there is no reason to anyway

if it was a BIOS problem, he would not get to the point where he has to load windows, its most likely bad RAM or corrupted files

8

Could you please post the make of your card or a link to a post where you do. Becuas the picture you're painting for me is two monitors hooked up via DVI, then once the third Monitor is plugged in the system freezes then will boot with only one DVI port enabled. Also you mentioned running in SLI, have you ran the two monitors to your primary GPU (as you noted working originally) then using a dvi cable to hookup your remaining monitor? What it sounds like to me is that one of the DVI ports is Single link and is shutting off the card when the hdmi is attached, i would attempt to connect that third monitor with another dvi cable to the second card and seeing what happens.

9

http://teksyndicate.com/forum/gpu/gtx-680-output-problem/128561 this is one of my earlier posts, I can't find the first. 

 

Basically, I can not get any other port to work other than the DVI-I port on each card. If I'm using a DVI cable in that port and then plug in a hdmi cable I lose signal from that card. However if I'm using a DVI-I to VGA cable and then plug in a HDMI cable I don't lose the VGA monitor but I stil get no hdmi signal. 

I was using one card originally and only just added the second one today. To begin with I had my two monitors connected via DVI and they worked fine. I then plugged the third one in via hdmi and system froze. I hit the reset button and now am getting this problem. 

I can't get any sort of signal no matter what out of anything but the DVI-I ports. Right now I have a monitor plugged into each and the third sitting blank. 

The make of the card is the Asus DirectCUii overclocked model. 

I haven't tried the cmos button or a clean install of windows. 

10

Did you try use the dvi ports exclusively as i suggested? I don't think it will work since i can now see that the 680 has a dvi-D and Dvi-i dual-link port so that shouldn't be interfering with your hdmi. Also is the second GPU a permanent fixture or will it be returned?

11

You can reset the CMOS without removing it. Look up how to in your manual. Most likely moving a pin jumper over one, then back.

12

I'll keep it. It wasn't too badly priced :P 

I've tried now exclusively with DVI. Like I was saying when I had one card in and was just using DVI the DVI-D port was doing nothing. I don't really care about HDMI not working anymore I just want to get the DVI-D ports working and just use all DVI (because I have the two cards now). 

13

So I take it there are no more suggestions? Current set up, on primary card DVI-I to primary monitor, secondary card DVI-I to left monitor, DVI-D to right monitor. The right monitor is not working. I've tried the right monitor on my primary card too with the same results. No other cables plugged in. 

Things I've tried:

-Hitting reset button again

-Clean GPU, SLI and Chipset driver install

-Searching the bios for obvious settings

-Brand new graphics card

-Testing the monitors and cables on laptop and xbox

 

Things I haven't tried:

-Hitting CMOS button

-Reinstalling windows

-RMAing motherboard

 

Should I try the CMOS button? If so should I leave the computer on, shut it down or unplug it from the wall when I press it? I'm not to knowledgable on what it does. I only know it's for overclocking that's gone so wrong you can't even access the bios. 

Is there anything else anyone can add? 

Cheers

14

I would do it in that order. Hit the CMOS, its safe doesnt hurt anything. Just read your manual on how to use it. Mine you just boot, hit it and reset.