I think it has to do with how absurd broken/loose sata ports sounds.
While I shouldn't have to, I can live with it...cheap flimsy hardware.
I functions fine now (I only have 3 sata ports out of the six) but other than that...ehhh...got a pentium to 4.8 so I'll settle for less one place and more in another.
i would really like to know exactly why (or why you think) they won't take it back, you were sold a defective product under the pretense that it was new (i assume) and fully functional, the fact that it's "good enough" isn't acceptable, and when it breaks in a few months due to another defect you might not have even noticed they can be far less liable, i understand you probably can't afford the downtime but you could try to get them to send a new one and then send the old one once you get it (i know this is standard practice for some companies)
i forgot where i was going with this: throw a fit, get mad, make them responsible, also don't forget you can contact the seller and the manufacturer if one won't take care of it
i agree if the board has 6 sata ports, all of them are supposed to work. its unacceptable, even wenn it is a cheap board like the Z97 Anniversary it still should work