Hi guys I have googles for couple of days to find the solution for this problem, but no luck this far. I have freshly built system but it keeps randomly freezing (freezes happen from 30min in use to 5 hours also freezes happen anywhere from playing games or just browsing internet) and mouse/keyboard gets stuck nothing works only reset button. (viruses are not likely because there is fresh win 8.1, drivers, steam, battle.net and thats it, overheating are unlikely because system is quit cool, cpu under load ¬45 C and video card 60-65 C) also I can upload events viewer log file if its necessary. Also I have try'd to take out one ram stick and see if it helps, but it froze so I swaped ram but well again it froze. Maybe I have to config my mb? Thanks.
AMD fx-9590 asus crosshair v formula z msi radeon r9 290x twin frozr samsung evo 850 ssd psu evga 1000w platinum trident x 24000mhz 2x8gb
consider memory.. also is your memory voltage set to 1.5 volts.. its much easier on the memory controller... if you have a 1.5 volt kit... bump thre north bridge a tad see if it helps.. those freezes are basically called brown outs.. some essential component doesnt have enough juice to keep going and it missed something which throws and interrupt and kills the system on a fault.. testyour memory... but its a trident and thats great memory so theres got to be something else wrong... have you done any kind of oc? enabled any certain power save settings at all recently... also since its a 9590 id suggestfull phase control... aka extreme phase setting so all your phases are on.. its a hell of a chip haha (pun intended)
I dont know how usefull is this but here are some more pics. Also R00tz31820 maybe you could explain in more detail what and where should I change? And I havent done any OC nor enable power savings.
I set DRAM voltage to 1.5v and 1866MHz still works, but I dont have a feeling this will make any difference. Also I already have the latest BIOS version.
cooperman, I changed manually cpu voltage to 1.49V and it was running with 1.5V but system froze after bios screen twice so I changed back to auto. And those freezes looked same like the ones I get randomly.
Also received recommendation to DISABLE C1 and C6 states, what do you think? I
EDIT: I found more same problems online and everyone who has the same cpu fixed this problem with disabling c1 and c6 states. Thats what I have done now and I will let you know if it helps.
I'm aware of that but if it can't cope with that and the socket itself overheats it could set off the temp meters and shutdown. If it can support it though then that rules that out.
Sounds like the system isn't even showing a BSOD? You can download this utility from nirsoft to find any memory dumps (BSODs) generated by the system. Look through the columns. Take note of the Bug Check Code and you can further your googling on that.You will see once called Caused By Driver. Go ahead and post a screenshot of BlueScreenView here and that will give everyone here a better idea of what you are dealing with. (that is of course if it is generating memory dumps)
ALSO...
This has happened to me recently. AMD FX-8350, Radeon 2x Radeon 7870s in cross fire. Try uninstalling the catalyst drivers and use the default drivers that come with windows 8.1. This is just temporary. Run it like this until it freezes. Hopefully it does not. I eventually got mine working fine again with the latest catalyst drivers after using the catalyst uninstall tool.
